ApexAuctions now have a set of four support videos which teach new users how to perform common tasks when they’re bidding for used machinery and industrial equipment :

1. Creating an account
2. Registering for an auction
3. How to change your password
4. How to bid

The videos are there to help more users help themselves.  Currently some new users get frustrated and have to phone the tech-support line at ApexAuctions at the end of each auction.  The videos address the most common questions that are asked and they will be embedded at the most sensible places in the site.

Adam has blogged about the videos on their blog.

Creating an account:

Registering for an auction:

Changing your password:

Bidding:

The ApexAuctions support videos by ProCasts' Blog about Professional Screencast Production, unless otherwise expressly stated, is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.0 UK: England License.

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